1. Who controls your information
VCTS VAULT, LLC, a Delaware limited liability company, is the entity responsible for the collection and processing of information described in this policy across this website and its products. Responsibility for compliance with this policy rests exclusively with VCTS VAULT, LLC.
2. Information we collect
What we collect depends on which product you use:
- This website: basic technical data such as browser type, general location, and pages visited, collected through standard server logs and analytics.
- SmartZone Pro Sniper: license and account information needed to validate your MT5 installation.
- Drop: Drop is peer-to-peer by design. Transferred files move directly between devices over WebRTC and are not stored on VCTS VAULT servers. We may retain minimal connection metadata needed to establish a session.
- Gellum: account, mailbox, and cloud storage data you provide as part of using enterprise mail, cloud, and connectivity services, handled under the confidentiality terms applicable to enterprise customers.
3. How we use information
- To provide, operate, and maintain each product.
- To validate licenses and operate each product.
- To respond to support requests sent to us directly.
- To detect, investigate, and prevent misuse or security incidents.
- To comply with applicable legal obligations.
We do not sell personal information, and we do not use it to build advertising profiles.
4. Cookies and similar technologies
This website uses a limited number of cookies for essential functionality and basic, aggregated analytics. You can control cookies through your browser settings; disabling them may affect some site functionality.
5. How information is shared
We share information only where necessary to operate a product: with infrastructure providers who host our services, or where required by law, regulation, or valid legal process. We do not share information with third parties for their own marketing purposes.
6. Data security
We apply reasonable technical and organizational measures appropriate to each product to protect information against unauthorized access, alteration, or loss. No system is perfectly secure, and we cannot guarantee absolute security.
7. Data retention
We retain information for as long as needed to provide the relevant product, comply with legal obligations, resolve disputes, and enforce our agreements. Drop, by design, retains the least amount of information, given its peer-to-peer architecture.
8. Your rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information, or to object to certain processing. To exercise any of these rights, contact us at the address below.
9. Children's privacy
Our products are not directed to individuals under the age of 18, and we do not knowingly collect personal information from them.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
11. Contact
Questions about this policy or requests regarding your information can be sent to support@vctsv.com.